Customer Satisfaction Survey

 
     
 
 


Thank you for visiting our on-line store. Our goal is to provide you with exactly the products and service that you are expecting. Please take a minute to tell us how well we meet your needs.

1) How often do you visit our site?







2) How did you get to our site?









3) How often do you use the web to find product information?





4) Did you find what you were looking for on our site?





5)


6) What was your main reason for visiting our site?








7) In the last month, have you purchased products or services through the Internet, for your personal use?



8) How much would you estimate you have spent online in the past twelve months?






9)


10) How satisfied are you with the following characteristics of our product/service?
Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied NA
Quality
Price
Purchase experience
After purchase service (customer service, etc.)
Repeat purchase experience

11) How likely are you to recommend our company to others?









12) Thinking of similar products/services offered by other companies, how would you compare our product/service offered to them?







13) How likely are you to buy from us again?









14)


Demographics
You are one of our valued customers, please complete the following information. 

15) I am interested in receiving information about special sale prices,products and offers.



16) If you would like us to contact you, please enter your contact information below.

THANK YOU FOR YOUR TIME



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