Visit our Rail Help section for answers to many questions about train travel. For immediate assistance with a specific issue, visit our Contact Us pages.
Travel Agents login and send us a note!
1) For starters, why did you visit our website?I was researching rail options for an upcoming trip I was looking for European travel information I was looking for European train maps I was trying to get help about an existing order or contact Customer Service I wanted to purchase point-to-point tickets I wanted to purchase rail passes I wanted to purchase airport transfers, city passes, sightseeing tickets I wanted to purchase seat reservations for my Rail Pass Other (please specify) If you selected other, please specify:2) Did you accomplish all you set out to do? Completely. Only partially. Not at all. 3) Did you find the information provided on our site helpful?Yes, the site really explained it all! I had to look around, but found what I needed to know. It’s a bit confusing, I hope I got it right. No, I’m still wondering. 4) What do you think of our Video collection?Super, I really got it now! The videos were entertaining and informative! Helpful to see, but I still had questions about booking my trip. I don’t care to watch videos. 5) How would you rate your experience using our website?I’m impressed Good Not bad Not good I won’t be back 6) Share your comments with us.7) Enter your email address if you wouldn’t mind being contacted to follow up on your feedback, for future surveys or if you’d just like us to know who you are!8) Are you a Travel Agent?Yes No