In order for you to make informed benefits decisions, it is important that you receive the information you need, when you need it. That’s why we are inviting you to share your feedback with us regarding the redesign of this fall’s Open Enrollment communications and benefits-related materials. We want to consider your input to develop future communications. Please note, your responses and any information you share with us are confidential and anonymous.
Please complete this survey by Friday, February 1, 2013. Many thanks in advance for your participation! —Your OHR Benefits Team
1. The Open Enrollment Guide was: Clear Somewhat clear (please explain in Q. 9) Unclear (please explain in Q. 9) I did not receive it or access it online 2. The Open Enrollment Guide was:More eye-catching than last year’s Guide The same as last year’s Guide Less eye-catching than last year’s Guide 3. The Open Enrollment Guide provided:Just the right amount of information Too much information (please specify what could be removed in Q. 9) Not enough information (please specify what could be added in Q. 9) I did not receive it or access it online 4. Did you go online to reference any of the following materials to help you make your Open Enrollment decisions (check all that apply)?Open Enrollment Home Page Rx Plan Selection Estimator Life Insurance Needs Estimator Health Insurance Rates Estimator (active employees) Retiree Health Insurance Rates by Cost Share document (retirees) Group Insurance Summary Description Comparing Your Medical Benefits Providers’ websites Other: _________________________________ I did not go online to review materials 5. What are the ways in which you are most interested in receiving benefits communications (check all that apply)?Emails to my home Online booklets Podcasts Webinars Blogs Online videos Text messages to my cell phone Paper mailings to my home On-site group seminar meetings Other (please specify) If you selected other, please specify: 6. How well do you think you understand your group insurance benefits?Very well Well Somewhat A little bit Not at all 7. What benefits would you like to learn more about (check all that apply)?Medical Prescription Dental Vision Life insurance Flexible Spending Accounts Other:________________ 8. How easy was it to find what you needed using the online Open Enrollment Home Page?Easy Somewhat easy (please explain in Q. 9) Difficult (please explain in Q. 9) I did not go online 9. How can future Open Enrollment or other benefits-related communications be improved?Your status:Active Retired Participating agency Municipality Other (please specify) If you selected other, please specify:Your bargaining unit / employee type:Fire Bargaining Unit (IAFF) Office, Professional & Technical (MCGEO) Service Labor Trades (MCGEO) Police Bargaining Unit (FOP) Unrepresented Your years of service with the County: Less than 1 year 1 to 5 years 6 to 10 years 11 to 20 years More than 20
2. The Open Enrollment Guide was:
3. The Open Enrollment Guide provided:
4. Did you go online to reference any of the following materials to help you make your Open Enrollment decisions (check all that apply)?
5. What are the ways in which you are most interested in receiving benefits communications (check all that apply)?
6. How well do you think you understand your group insurance benefits?
7. What benefits would you like to learn more about (check all that apply)?
9. How can future Open Enrollment or other benefits-related communications be improved?