Barloworld Handling Short Term Hire Customer Satisfaction Survey

At Barloworld Handling we really value your opinion of our service. We would appreciate if could take a couple of moments to complete this short survey, the results of which help us to monitor and improve our service.

1) Name

2) Company Name

3) Which Barloworld Handling branch did you hire the trucks from?

4) Product Hired

6) Other

7) Please tell us whether you agree with the following statement:

Our Short Term Hire Service was easy to contact on your first call

8) Please tell us whether you agree with the following statement:

Your enquiry was understood and taken in a professional manner?

9) Please tell us whether you agree with the following statement:

Our haulier was polite and gave clear instructions about the paperwork that required a signature?

10) Please tell us whether you agree with the following statement:

The truck was clean tidy and reliable?

11) Please tell us whether you agree with the following statement:

There was a difference between the service you expected and the service that you received

12) Overall you would describe you level of satisfaction with the service that you received from Barloworld as:

13) We are always trying to exceed our levels of customer satisfaction, in your opinion where could we improve our service

Thank you for filling in the survey if you would like to discuss with us any other services we can offer, please ring 0800 137449 or click HERE

Regards

Your Barloworld Handling Short Term Hire team