1) Name2) Company Name3) Which Barloworld Handling branch did you hire the trucks from?4) Product Hired5) What was your main reason for selecting Barloworld hire?Please select in order of importance your top 3 reasons: 1 2 3 Price Price 1Price 2Price 3Specification Specification 1Specification 2Specification 3Location Location 1Location 2Location 3National Coverage National Coverage 1National Coverage 2National Coverage 3Prefered Supplier Agreement Prefered Supplier Agreement 1Prefered Supplier Agreement 2Prefered Supplier Agreement 3Availability Availability 1Availability 2Availability 3Professionalism Professionalism 1Professionalism 2Professionalism 3Credit terms Credit terms 1Credit terms 2Credit terms 3Other ( Please Define) Other ( Please Define) 1Other ( Please Define) 2Other ( Please Define) 36) Other7) Please tell us whether you agree with the following statement:Our Short Term Hire Service was easy to contact on your first callCompletely Agree Mostly Agree Neither Agree or Disagree Mostly Disagree Completely Disagree 8) Please tell us whether you agree with the following statement:Your enquiry was understood and taken in a professional manner?Completely Agree Mostly Agree Neither Agree or Disagree Mostly Disagree Completely Disagree 9) Please tell us whether you agree with the following statement:Our haulier was polite and gave clear instructions about the paperwork that required a signature?Completely Agree Mostly Agree Neither Agree or Disagree Mostly Disagree Completely Disagree 10) Please tell us whether you agree with the following statement:The truck was clean tidy and reliable?Completely Agree Mostly Agree Neither Agree or Disagree Mostly Disagree Completely Disagree 11) Please tell us whether you agree with the following statement:There was a difference between the service you expected and the service that you receivedCompletely Agree Mostly Agree Neither Agree or Disagree Mostly Disagree Completely Disagree 12) Overall you would describe you level of satisfaction with the service that you received from Barloworld as:Very Satisfied Fairly Satisfied Neither Satisfied nor Dissatisfied Mostly Dissatisfied Completely Dissatisfied 13) We are always trying to exceed our levels of customer satisfaction, in your opinion where could we improve our service