Survey Solutions for Government
Governments ranging from local municipalities to federal agencies are continually looking to provide better service to their constituencies and to be more accountable for that service. As a result, agencies are increasingly taking a results-oriented approach that seeks to put real measures around their initiatives to report tangible results. Vovici solutions can help government agencies gain a better understanding of the people they serve and track the performance of the agency against goals and objectives.
Vovici solutions are uniquely equipped to handle the distinctive requirements of government agencies. Many of these agencies are large operations handling a diverse set of services, each with its own feedback requirements. Our online survey software can effectively perform feedback for specific workgroups within the agency to allow focus on specific areas of service and then roll up the results for agency-wide reporting and analysis.
Vovici can also help governments track the training efforts designed to improve the quality of interactions with the agency’s constituents. Regular and consistent feedback of activity throughout key processes can monitor satisfaction with those processes and identify problem areas for remediation. Also, 360 degree employee assessments provide insight as to the readiness of the agency staff to meet the agencies objectives and deliver high levels of service.
Vovici solutions are proven enterprise class solutions that can deliver against high transaction volumes and diverse geographic requirements. And Vovici offers a highly secure environment that protects data privacy to ensure the citizen respondents that their data is protected.
News
Vovici releases Community Builder module that will allow organizations to quickly and cost effectively create and manage online communities.
Learn More
Join us for a Market Research Association Webcast: Building Panels from Online Communities, Wednesday, October 8, 2008, 12PM ET
Click here for details