Survey Solutions for Education and Training
Academic Institutions
Academic institutions are continually seeking new and compelling methods to evolve their education programs to meet the competitive pressures of attracting quality students and faculty, as well as competing for the funding necessary to make these methods a reality.
Academic institutions turn to Vovici solutions to enable feedback initiatives ranging from course evaluations to 360 degree assessments for faculty and students. Vovici’s workgroup capabilities allow the institution to manage and control the unique feedback requirements for the diverse stakeholder groups of students, faculty, administration, and alumni. But different feedback audiences and subject matter need not create isolated islands of information. Vovici’s integrated platform allows institutions to centralize the feedback process for aggregated reporting and analysis to comply with regulatory and accreditation requirements.
Vovici’s online survey software is also a vital component of taking the pulse of the academic institution. Student satisfaction and faculty retention are key metrics to institutional health and feedback is a critical method for measuring and tracking these indicators. The teaching and research programs must be in alignment to administration objectives, and feedback can help assure that alignment is maintained.Internal Education and Training
Internal education and training represents a huge investment of both budget and employee time. When done properly, education and training can greatly improve operational efficiency and have a dramatic affect on customer satisfaction. Education also creates a sense of personal enrichment that can increase employee retention. Striking the balance between the human and fiscal costs of education with the benefits realized is a delicate process because of the many intangibles inherent in the process.
An essential component of gauging the effectiveness of in-house education programs is the integration of consistent feedback steps in the process. Pre- and post-course survey assessments of the students help gauge effectiveness at the course level. 360 degree assessments of co-workers provide insight into whether the training is transitioning from the classroom to practical application. Broader feedback can show the affect—or lack of—on critical metrics such as customer satisfaction and customer churn.
Vovici solutions can help organization provide all of the feedback mechanisms necessary to properly gauge the effectiveness of education programs and in-house training. The enterprise class capabilities of our solutions mean that the feedback process can be used throughout the enterprise and for multiple training programs and physical locations. Consolidating on one integrated platform enables organizations to perform analysis across the enterprise and over time. This helps create key metrics to measure effectiveness, spot trends, and identify inconsistencies in the application of education initiatives.
News
Vovici releases Community Builder module that will allow organizations to quickly and cost effectively create and manage online communities.
Learn More
View our American Marketing Association Webcast: Wednesday, August 20, 2008, 1PM ET: Best Practices for Using Online Communities for Feedback.
Click here for details