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Vovici Announces Partner Program

Leading EFM Provider Announces Innovative Partner Program

Dulles, VA – May 13, 2008 Vovici (voh-VEE-see), the leading provider of Enterprise Feedback Management (EFM), today announces the launch of a new innovative partner alliance and channel program. The program is expected to help contribute to the company’s significant industry expansion by providing a new way for partners to use Vovici’s industry leading EFM software, best practices and expertise to help them provide the foundation for all EFM, CRM 2.0, CEM, loyalty and satisfaction initiatives.   

Through Vovici’s new program, partners will have access to the most comprehensive survey tools and secure SaaS infrastructure to build and launch very powerful feedback solutions and online communities.  The Vovici EFM solution – used by over 58% of the Fortune 500 – will allow partners to focus on collecting, analyzing, reporting and disseminating feedback data from customers, partners and employees for a wide variety of industries and applications. These partners will be able to leverage recently announced Vovici’s Community Builder module to build feedback focused communities that create online panels for ongoing dialogues with critical communities of interest.

The Vovici partner program is designed to engage all types of partners, delivering resources and benefits that align with each partner’s business model and relationship with Vovici:

  • Market Research firms use Vovici products to streamline the research process and deliver faster results, deepening the relationship with their customers.
  • Channel partners extend their product and service offerings by consulting, reselling or distributing Vovici solutions.
  • Consulting partners use their best practices and core competencies to help Vovici customers execute world-class customer, partner or employee initiatives effectively and efficiently.  
  • OEM partners bundle Vovici’s EFM Community solutions with sales of their product or services.
  • Alliance partners are recognized leaders who deliver a broad range of solutions that integrate with, add value to and complement our solutions. 

The Vovici partner program focuses on partner enablement and support, market/opportunity development, product development collaboration, and discounts on Vovici products and services. The objective is to help partners develop new and complementary revenue streams that capture a piece of the rapidly growing interest in applying feedback in areas such as customer loyalty and satisfaction, employee retention, customer experience management and community engagement. The Vovici EFM solution has an extensive set of APIs to help directly integrate feedback directly into applications and business processes.

  “We believe that Vovici offers a unique set of proven solutions that our partners can readily apply to provide compelling solutions to their customers,” said Dean Wiltse, chairman and CEO, Vovici.  “The combination of Vovici’s software-as-a-service model and the most open feedback platform of any feedback tool on the market make it easy to for our partners to integrate feedback processes directly into systems and applications. This allows our partners to deliver the enterprise-class requirements demanded by the world's largest organizations in a secure, reliable, and efficient hosted environment.”

About Vovici
Vovici is the pioneer in Enterprise Feedback Management (EFM), providing comprehensive online survey software solutions, online panel management, analysis and reporting, and research services.  Our offerings increase customer loyalty, facilitate collaboration and innovation, influence critical business decisions and provide voice to online communities.  Organizations worldwide, including more than 58% of the Fortune 500, rely on Vovici to measure customer satisfaction, perform market research and gauge employee satisfaction.  

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Vovici releases Community Builder module that will allow organizations to quickly and cost effectively create and manage online communities.
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Join us for a Market Research Association Webcast: Building Panels from Online Communities, Wednesday, October 8, 2008, 12PM ET
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