About Us

The premiere feedback application for businesses, Vovici offers a coordinated approach to engage, listen to and act on customer feedback. Vovici securely captures actionable insights from across the business to maximize customer engagement, drive unmatched customer loyalty, and significantly increase revenues.

Our comprehensive survey software, panel management, advanced reporting, sentiment monitoring and online community solutions are used to effectively capture, analyze, and act on feedback from across the businesses. Organizations worldwide, including more than half of the Fortune 500, rely on Vovici’s 15 years of experience to gather feedback on customer satisfaction, perform market research and gauge employee satisfaction.

Vovici’s applications provide an end-to-end solution for listening, interpreting, monitoring and reacting to feedback.

Build smarter surveys
Vovici’s Survey Platform helps you interact more intelligently with customers and employees to eliminate disconnected listening, weak response rates and limited actionable insight. Built for the business user to the market researcher, Vovici’s Survey Platform includes the industry’s most advanced respondent panels, integration options and brand, user and workflow controls.

Discover the hidden insight in your data
Feedback Intelligence, the industry’s first platform to unify Business Intelligence and feedback data, provides automated, personalized reports and sophisticated dashboards.

Build a vibrant online community
Community builder provides an advanced set of social tools to enables businesses to engage key audiences, monitor sentiment, and promote co-creation.

Rapidly understand unstructured data
Make the most of free-form text to more deeply and effectively understand customers. Vovici automates text analysis so you can rapidly quantify thoughts, ideas and perceptions.

Integrate with relevant systems and applications
Connect feedback with purchase, demographic and other known data to create a better understanding of your customers and the impacts of specific events and changes.